1. Acceptance of Terms
By using our services and purchasing our products, you confirm that you are at least 18 years old and capable of entering into legally binding agreements. These Terms apply to all customers, visitors, and others who interact with [Your Bookshop Name].
2. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon being posted. It is your responsibility to review these Terms periodically. Your continued use of our services after any changes constitutes acceptance of the new Terms.
3. Use of Services
- Eligibility: You must be at least 18 years old to use our services and make purchases.
- Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.
- Prohibited Activities: You agree not to engage in any of the following:
- Using our services for any unlawful purposes.
- Interfering with or disrupting the integrity or performance of our operations.
- Attempting to gain unauthorized access to our systems or data.
- Uploading or transmitting any harmful or malicious content.
4. Product Information
- Descriptions and Pricing: We strive to ensure that all product descriptions and prices are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and to change or update information at any time without prior notice.
- Availability: All products are subject to availability. We reserve the right to limit the quantity of any products or services we offer.
5. Orders and Payments
- Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
- Payment: All payments are processed securely through our payment partners. By providing your payment information, you represent that you are authorized to use the payment method.
- Pricing: Prices are listed in [Your Currency] and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time.
6. Shipping and Delivery
- Shipping Methods and Times: We offer various shipping options. Estimated delivery times are provided but are not guaranteed.
- Shipping Costs: Shipping costs are calculated based on the delivery method, destination, and order size. These costs will be communicated at the time of purchase.
- Delays: We are not responsible for delays caused by shipping carriers or unforeseen circumstances beyond our control.
7. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, you may return eligible items within [Number] days of receipt for a refund or exchange. Items must be in their original condition.
- Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a reasonable timeframe.
- Non-Returnable Items: Certain items may be non-returnable, such as [list any non-returnable items, e.g., digital downloads, personalized products].
8. Intellectual Property
All content provided by [Your Bookshop Name], including text, graphics, logos, images, and software, is the property of [Your Bookshop Name] or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, [Your Bookshop Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services or products.
- Unauthorized access to or alteration of your transmissions or data.
- Statements or conduct of any third party in connection with our services.
- Any other matter related to our services or these Terms.
10. Indemnification
You agree to indemnify, defend, and hold harmless [Your Bookshop Name], its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within [Your Location] for the resolution of any disputes arising out of or relating to these Terms or your use of our services.
12. Dispute Resolution
- Informal Resolution: To the extent possible, you agree to resolve any disputes informally by contacting us.
- Binding Arbitration: Any disputes not resolved informally will be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. The arbitration will take place in [Your Location], and judgment on the arbitration award may be entered into any court having jurisdiction.
- Class Action Waiver: You agree not to participate in any class action or representative proceeding against [Your Bookshop Name].
13. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.
14. Entire Agreement
These Terms constitute the entire agreement between you and [Your Bookshop Name] regarding your use of our services and supersede all prior agreements, understandings, and representations.